Voice Agent: AI Receptionist That Answers Every Call, Day or Night
A missed call is rarely a missed call — it is a customer ringing the next name on the list. Our AI receptionist answers instantly in your brand's voice, books the appointment while the caller is still on the line, and leaves you a clean transcript instead of a scribbled note.
2–4 weeks · $1,500 setup + $400/mo
Free audit first · We reply within one business day.
Our commitment
Every call answered
Day, night and holidays — in your brand's voice.
One-time setup: $1,500
Managed monthly: $400/mo
Go-live: 2–4 weeks
You own: All code & workflows
Buy-out option
Own everything outright
Want it outright with no monthly? Take everything — code, docs, credentials — with 30 days of free maintenance while your team learns to run it.
Twilio · Vapi · ElevenLabs · OpenAI Realtime · Cal.com · HubSpot
Sound familiar?
The signs you already need this
If two or more of these are true, the cost is already showing up somewhere — usually in overtime or in customer churn nobody attributes to it.
- Calls roll to voicemail after hours and never get returned
- Your front desk is a bottleneck at lunch and at peak times
- Staff lose hours a day to repetitive booking and directions
- Nobody can tell you what was actually said on the phone last week
- You are paying for an answering service that just takes messages
What we build
The AI receptionist we would ship for you
Scoped to your process, built in your accounts, and yours to keep.
- Answer inbound calls 24/7 with a natural, brand-matched voice
- Book, reschedule and confirm appointments live in your calendar
- Qualify callers and warm-transfer urgent ones to a human
- Take messages with transcripts, summaries and call reasons
- Do the same job on your website and WhatsApp as web chat
- Send confirmation and reminder SMS or email automatically
How it runs
From first call to live in four steps
Script
We map your call types, opening hours, services, pricing boundaries and the questions callers genuinely ask — then agree exactly what it may and may not say.
Voice
A voice and persona are matched to your brand, with the greeting, pronunciation and pacing tuned until you are happy answering it yourself.
Connect
Your calendar, CRM and phone number are wired up, with escalation rules, transfer numbers and after-hours behaviour tested end to end.
Refine
We review real call transcripts every week for the first month and tune anything that sounded off, booked wrong or missed a chance to help.
What you get
Everything handed over, nothing held back
- Provisioned phone number, or your existing one forwarded or ported
- Branded voice, greeting and full call-flow script
- Live calendar booking with automatic confirmations and reminders
- Call transcripts, AI summaries and CRM notes on every call
- Human escalation and warm-transfer rules
- Monthly call-quality report and tuning session
Where it fits
Typical engagements
- A dental or medical practice booking, confirming and rescheduling patients
- A trades or home-services business triaging jobs and dispatching the urgent ones
- A property agency qualifying renters and booking viewings
- A restaurant taking bookings during service when nobody can reach the phone
- A law or accounting firm screening enquiries and booking consultations
Questions
AI Receptionist — what clients ask
01 Will callers know it is an AI?
We do not pretend otherwise, and we recommend a short, honest greeting such as "you've reached [business], I'm the virtual assistant". In practice callers care that someone answered, understood them and solved the problem. If you would rather it never say so, that is your call to make — we will tell you if we think it is a mistake.
02 What happens when it cannot help?
Three options, agreed up front: warm-transfer to a human number, take a detailed message and email or text it to you, or book a callback slot. Urgent keywords can skip straight to a transfer.
03 Can it use our existing phone number?
Yes. We either forward your current line to the assistant, or provision a new number and port the old one. Your customers keep dialling the same number they always have.
04 Does this really need to run overnight?
Overnight and weekend calls are usually where it earns its keep. Those calls are answered, qualified and booked, so Monday morning starts with a full calendar rather than a voicemail backlog.
05 How accurate are the transcripts?
Very good on clear calls, and every transcript is labelled with a confidence indicator so you know which ones are worth reading closely. Full recordings are retained for the period you choose.
06 Is this compliant for a medical or legal practice?
We can keep recordings and transcripts inside your own infrastructure, apply your retention policy, and sign a DPA. We will tell you plainly during scoping if something you are asking for creates a compliance problem.
07 What if our hours or services change?
Updating is part of the managed monthly. Change opening hours, add a service, swap a phone number — we re-map the receptionist and re-test the calls, at no extra charge. If you bought it out, the documentation shows your team exactly how to make the same update.
Also worth a look
Services that pair well with this one
Guides
Voice agent and receptionist guides
AI receptionist vs answering service: which is right for you?
Both answer the phone, but they are not the same product. Compare cost, coverage, booking, escalation and call quality.
What the free audit actually covers
Exactly what happens in the 30-minute audit, the process map you get, and what we do not ask for.
Free automation audit
Find out what AI receptionist is worth to you
A free 30-minute audit. We will look at your actual process, tell you what is realistic, and give you a fixed price before you commit to anything.
No obligation · No sales deck · We reply within one business day.
FAQ
Frequently asked questions about the AI voice agent
- What is an AI voice agent? An AI voice agent is a voice assistant that listens, answers in your brand’s voice, books appointments and transfers calls when needed.
- How much does an AI voice agent cost? Setup from $1,500 plus $400/month managed, with go-live in 1-2 weeks.
- Can an AI voice agent book appointments? Yes. It answers mid-call, qualifies the caller and books into your calendar while the conversation is live.