Chatbot Service for Your Website: AI Agents for Support and Sales
A chatbot that guesses is worse than no chatbot at all. We build agents grounded in your actual documentation, tickets and product data — so they answer accurately, show their source, and hand over to a person the moment they are out of their depth.
2–4 weeks · $1,000 setup + $250/mo
Free audit first · We reply within one business day.
Our commitment
A measurable deflection target
Target: 60%+ of tier-1 tickets resolved without a human — agreed with you before we build, reported monthly.
One-time setup: $1,000
Managed monthly: $250/mo
Go-live: 2–4 weeks
You own: All code & workflows
Buy-out option
Own everything outright
Want it outright with no monthly? Take everything — code, docs, credentials — with 30 days of free maintenance while your team learns to run it.
OpenAI · Anthropic · LangGraph · Pinecone · pgvector
Sound familiar?
The signs you already need this
If two or more of these are true, the cost is already showing up somewhere — usually in overtime or in customer churn nobody attributes to it.
- Your team answers the same twenty questions every single day
- Support volume grows faster than you are willing to hire
- New staff take months to learn where the answers actually live
- Inbound leads wait hours for a first reply and go cold
- Your current chatbot confidently invents things and embarrasses you
What we build
The AI agents we would ship for you
Scoped to your process, built in your accounts, and yours to keep.
- Deflection agents for tier-1 support and FAQs
- Inbound lead qualification and meeting booking
- Internal copilots over your SOPs, contracts and wikis
- Human-in-the-loop review queues with a full audit trail
- Citations on every answer, so nobody has to take its word for it
How it runs
From first call to live in four steps
Map
We catalogue the questions you actually get — from tickets, live chat and call transcripts — and measure how often each one appears.
Ground
Your docs, policies and product data are ingested into a retrieval index, so every answer is traceable to a source you control.
Guard
Tone, escalation and refusal behaviour are written down, then tested against months of historical tickets before a customer ever sees it.
Ship & tune
The agent goes live on your channels. We review the answers it got wrong every week and fix the knowledge, not just the prompt.
What you get
Everything handed over, nothing held back
- Knowledge base ingestion and retrieval pipeline
- Guardrails, tone and escalation rules
- Slack / web / email / WhatsApp surfaces
- Answer-quality dashboard and weekly tuning
Where it fits
Typical engagements
- A SaaS support team deflecting password, billing and how-to questions
- An agency qualifying inbound enquiries before booking a call
- An operations team answering policy questions from a 200-page handbook
- A retailer handling order-status questions across web and WhatsApp
Questions
AI Agents & Chatbots — what clients ask
01 How do you stop it making things up?
Every answer must be grounded in a retrieved passage from your own content, and the agent is instructed to say it does not know rather than guess. If retrieval returns nothing confident, it escalates. We test this against historical tickets before launch and keep testing weekly.
02 Which channels can it run on?
Your website, Slack, Microsoft Teams, email, WhatsApp and most ticketing systems. We usually start with one channel, prove the quality, then widen.
03 Do we need clean documentation first?
It helps, but it is rarely a blocker. We can ingest messy sources — old tickets, PDFs, wikis, even transcripts — and part of the engagement is usually cleaning and structuring what you already have.
04 What does it cost to run?
Model and vector-store costs are typically a few cents per conversation at normal volumes. We size it during scoping and set spend alerts so there are no surprises.
05 What if our website changes?
Re-mapping is part of the managed monthly. When pages are added, removed or rewritten, we refresh what the chatbot draws on and re-test the answers — you do not pay per change. If you bought it out instead, we show your team how to do the same update in a few minutes.
Also worth a look
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Kill the copy-paste work between your tools. We map the process, then automate it end to end — in n8n, Make or Zapier when speed matters, in typed code when reliability and volume demand it.
View service →Guides
Chatbot service questions, answered in depth
AI agents for business: 12 use cases that pay for themselves
The use cases that move from pilot to production fastest, what each costs in 2026, and the traps that sink a first agent project.
Sometimes the answer is a script, not an agent
Not every process needs a language model. The four-question test we use before reaching for an agent.
Free automation audit
Find out what AI agents & chatbots is worth to you
A free 30-minute audit. We will look at your actual process, tell you what is realistic, and give you a fixed price before you commit to anything.
No obligation · No sales deck · We reply within one business day.
FAQ
Frequently asked questions about the chatbot for a website
- What is a chatbot for a website? A chatbot for a website is an AI assistant embedded on your site that answers visitor questions, captures leads and hands off to a human when it is out of its depth. Ours is grounded in your documentation, tickets and product data.
- How much does a chatbot for a website cost? Setup from $1,000 plus $250/month managed, with go-live in 2-4 weeks.
- Can one chatbot for a website handle support and sales? Yes. Support triage, lead qualification and internal ops can run as one agent or split into specialists.
- How fast can a chatbot for a website go live? 2-4 weeks from deposit and access, with a recorded walkthrough.